When you purchase a product with Route Package Protection, you will receive an email with your Route Order ID and a link to report an issue.
To file a claim, click below.
In the form, your email address and order number will pre-populate.
Choose the issue with your order (lost, stolen, or damaged).
Add a description
Note: Please allow Route 2-3 business day to process your claim. If you have any questions or concerns regarding your order please contact us.